The Fast Facts

  • Nurx is a telemedicine platform that offers prescription medication for common skin concerns like acne, rosacea, melasma, and aging skin.
  • They only accept insurance for treatments considered medically necessary.
  • Some popular treatments include ReviveRX cream for pro-aging support and hydroquinone cream for melasma.
Skincare products from Nurx, including the ReviveRx cream, eyelash growth serum, and metronidazole cream 0.75%.Share on Pinterest
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Nurx is a San Francisco-based telemedicine platform that offers access to prescription medications for skin care, mental health, sexual health, hair loss, and general health.

In terms of skin care, they offer treatment for a range of concerns, including acne, aging skin, melasma and dark spots, and rosacea. They also prescribe eyelash growth serum, which is part of their skin care offering.

Pros

  • prescription-strength skin care
  • no in-person visit required
  • convenient online consultation and home delivery
  • treats common concerns like acne, rosacea, dark spots, and aging skin
  • accepts insurance for some treatments; self-pay options available
  • straightforward online process with provider messaging
  • refills and renewals managed digitally

Cons

  • not available in all states
  • consultation fee may apply and isn’t always covered by insurance
  • no in-person skin exam required, so some conditions may be missed
  • mixed customer service reviews, including delays and billing issues
  • limited to certain skin conditions; not comprehensive dermatology care

You begin by completing a brief online consultation, which involves sharing your health history, skin concerns, and a few photos.

Next, a healthcare professional licensed in your state will review your information and, if medically appropriate, prescribe treatment tailored to you. Nurx will then ship your medication to you at no additional cost.

It’s important to note that Nurx generally prescribes skin care in 3‑month supplies, though insurance coverage or specific treatment plans can occasionally change that.

Nurx also charges a flat $3 monthly support fee for any month in which one or more orders are processed. This fee includes unlimited, on-demand access to their customer care team and covers certain processing costs.

Refills are automatic for 1 year, but you can pause or cancel anytime.

For the most part, Nurx receives many positive customer reviews.

Based on over 26,000 reviews on the brand’s website, Nurx has a 4.8/5 star rating. However, it is not possible to filter these reviews by skin care service.

Customers praise Nurx for their affordable, quick, easy, and accessible prescriptions, easy sign-up process, and fast shipping. Meanwhile, less favorable reviews relate to customer care and communication.

Brand
Skin concerns treated
Consultation fee?
Accepts insurance?
Nurx
• acne
• aging skin
• eyelash growth
• melasma and dark spots
• rosacea
Yes, $20 to $40 depending on the skin care concern.
Yes, for acne and rosacea treatment only.
Hers & Hims
• acne
• aging skin
Included in prescription cost, at no extra charge.
No.
Musely
• dark spots
• aging skin
• menopause skin changes
• redness
• breakouts
• eyelash growth
No, but they do accept FSA / HSA payments.
No, but they do accept FSA / HSA payments.
Sesame
• acne
• aging skin
• dandruff
• eczema
• eyelash growth
• hidradenitis suppurativa
• melasma
• psoriasis
• rosacea
Included in prescription skincare program, which costs $59 per month.
No, but they do accept FSA / HSA payments.

The cost of Nurx prescription skincare varies based on the medication, supply length (1-, 2-, or 3-month), and insurance coverage.

There is an initial medical consultation fee, which starts at $20 for eyelash growth serum, $30 for anti-aging treatment, and $40 for any other skin care concerns.

Medications typically start at $20 per month, though insurance may reduce your cost to as little as $0.

Nurx also offers over-the-counter products recommended by its medical team, generally starting from around $10.

 

Nurx offers a variety of prescription acne treatments, including tretinoin, azelaic acid, spironolactone, and birth control pills.

After completing a health history and paying a $40 medical consultation fee, a licensed Nurx healthcare professional will recommend a personalized treatment plan.

Costs for acne treatment vary based on the prescription, supply length (1-, 2-, or 3-month), and insurance coverage. If your prescription is covered by insurance, your medication may cost as little as $0.

 

Nurx does not specify how long it takes for a provider to review a request for acne treatment. After a request is reviewed and approved, however, prescriptions are typically sent to the pharmacy within 72 hours and delivered within 3 to 5 business days.

Nurx can prescribe several anti-aging treatments, including:

  • ReviveRX cream, which contains azelaic acid, tretinoin, niacinamide, hyaluronic acid, and ceramides
  • tretinoin cream in strengths of 0.025%, 0.05%, and 0.1%
  • adapalene gel (0.3%)

Nurx also offers over-the-counter skincare products recommended by its medical team to complement prescription treatments.

Yes, tretinoin is effective for reducing wrinkles.

Research shows it boosts the production of collagen and speeds up skin cell turnover. Over time, this lessens the appearance of fine lines and wrinkles.

It is available at Nurx in strengths of 0.025%, 0.05%, and 0.1%.

Yes, Nurx can prescribe hydroquinone.

Hydroquinone is one of the most well-studied treatments for melasma. It is usually prescribed for no longer than three months, as prolonged use can increase the risk of side effects.

 

Nurx offers a convenient way to access prescriptions for common skin concerns without the need for an in-person visit.

Its telemedicine platform offers treatments for acne, rosacea, melasma, dark spots, and signs of aging, with prescriptions delivered directly to your door.

Keep in mind that some consultation fees may apply, and insurance coverage is limited to certain conditions.